How to Influence People Episode 1...

PRINCIPLE 1
Don’t criticise, condemn or complain.

Instead of condemning people, let’s try to understand them. Let’s try to figure out why they do what they do. That’s a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness. ‘To know all is to forgive all.’
As Dr. Johnson said: ‘God himself, sir, does not propose to judge man until the end of his days.’
Why should you and I?

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